Frequently Asked Questions

LIFE1 is your complete Health Operating System. One app replacing twelve. We unify fitness tracking, nutrition logging, sleep analysis, medication management, and AI health coaching into a single, intelligent platform. Built on evidence-based protocols used by elite athletes, now accessible to everyone.

Download LIFE1 from the App Store or Google Play. Create your account, connect your wearable devices, and complete the onboarding questionnaire. Our AI will generate your first Smart Day Plan within minutes. No credit card required to start.

LIFE1 integrates with 300+ devices through Terra API, including Apple Watch, Fitbit, Garmin, Whoop, Oura Ring, Samsung Galaxy Watch, Polar, COROS, and many more. We also support CGM devices like Dexcom and Libre for glucose tracking.

Smart Day Plan is our patent-pending daily optimization engine. It analyzes your HRV, sleep quality, stress levels, and calendar to generate a personalized schedule. Exercise is timed to cortisol peaks, deep work to cognitive prime time, and wind-down routines before natural melatonin onset.

Glycemic Twin creates a digital model of your personal metabolic response to food. Using CGM data and meal logging, we predict your glucose response before you eat. This helps you make smarter food choices and maintain stable energy throughout the day.

Our AI Coach, powered by AWS Bedrock, provides 24/7 personalized guidance. It knows your health data, goals, and preferences. Ask questions, get motivation, troubleshoot issues, or request adjustments to your protocols. It's like having a personal health consultant always available.

Tokens are LIFE1's universal currency for premium features. Use them for AI coaching sessions, advanced analytics, protocol recommendations, and partner services. Free users receive 50 tokens monthly. Premium plans include unlimited tokens plus exclusive features.

Free includes: device syncing, basic Smart Day Plan, manual food logging, activity tracking, sleep analysis, and 50 monthly tokens. Upgrade to Premium for unlimited tokens, Glycemic Twin, advanced protocols, priority support, and Amazon ecosystem integrations.

Yes. No contracts, no commitments. Cancel your Premium subscription anytime from Settings. You'll retain access until the end of your billing period. Your data remains yours and can be exported at any time.

Absolutely. LIFE1 is HIPAA compliant (US), PIPEDA compliant (Canada), and GDPR ready (EU). We use AES-256 encryption at rest and TLS 1.3 in transit. Your data is stored in AWS HealthLake with SOC 2 Type II certification. We never sell your data.

Yes. Your data is yours. Export everything in FHIR-compliant format from Settings > Data > Export. Request complete deletion anytime. We process deletion requests within 30 days as required by GDPR and PIPEDA.

Only you. We don't share data with employers, insurers, or advertisers. If you choose to share with a healthcare provider, you control exactly what they see. Our AI processes data to serve you, not to profile you for third parties.

LIFE1 connects with the Amazon ecosystem for seamless health services. Book One Medical appointments, order prescriptions through Amazon Pharmacy, and get Whole Foods meal suggestions based on your nutrition plan. All with one-tap convenience.

Yes. LIFE1 syncs bidirectionally with Apple HealthKit and Google Health Connect. Your workouts, sleep, heart rate, and other metrics flow automatically. We supplement this data with our own analysis and recommendations.

Yes. In Canada, we integrate with TELUS Health for virtual care. In the US, One Medical and Amazon Clinic provide telemedicine access. Share relevant health data with providers for more informed consultations.