Privacy Policy
Last Updated: January 29, 2026
Your health data belongs to you. We protect it with the highest standards in the industry.
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1. Who We Are
LIFE1 is operated by Life1 Health Corporation (Canada) and OpenMD AI Inc. (Delaware). We are committed to protecting your privacy and health information.
2. Information We Collect
Information You Provide
- Account information (name, email, date of birth)
- Health profile data (height, weight, health goals)
- Manually logged data (meals, workouts, medications)
Information from Devices
- Wearable data via Apple HealthKit, Google Health Connect
- Fitness metrics from Oura, WHOOP, Garmin, Fitbit
- CGM data from Dexcom and Libre (with your permission)
Automatically Collected
- Device identifiers and app usage analytics
- Log data for security and troubleshooting
3. How We Use Your Data
- Provide personalized health insights and recommendations
- Generate your Smart Day Plan
- Track progress toward your health goals
- Improve our AI algorithms (using anonymized data only)
- Communicate important updates about your account
4. Data Sharing
We do not sell your personal health data. We may share data only:
- With your explicit consent (e.g., sharing with healthcare providers)
- With service providers who help operate LIFE1 (under strict agreements)
- When required by law or to protect safety
5. Data Security
We implement industry-leading security measures including 256-bit encryption, secure cloud infrastructure on AWS HealthLake, regular security audits, and strict access controls.
6. Your Rights
You have the right to:
- Access your data at any time
- Export your data in standard formats
- Request deletion of your account and data
- Opt out of non-essential data collection
- Withdraw consent for device integrations
7. Data Retention
We retain your data for as long as your account is active. Upon deletion request, we remove your data within 30 days, except where retention is required by law.
8. Children's Privacy
LIFE1 is not intended for users under 18. We do not knowingly collect data from minors.
9. International Transfers
Data may be processed in Canada and the United States. We ensure appropriate safeguards for international transfers.
10. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or in-app notification.
11. Contact Us
For privacy inquiries:
- Email: privacy@life1.ai
- Phone: 1-833-91-LIFE1
- Canada: First Canadian Place, 57-100 King Street West, Toronto, ON
- USA: 16192 Coastal Highway, Lewes, DE 19958